Evaluation UX Design on GGWP Tourney Application Using HCD and Heuristic Evaluation Methods

The rapid developments in technology make the information spread faster, especially electronic sports industry (eSports). Game tournament is essential to gamers since they strive obtain accurate and easy-to-understand about esports. GGWP Tourney application a mobile that provides means purchase e-sports competitions online. However, still development stage so there are many user experience problems, usability journey of application. Therefore, analysis evaluation carried out it accordance with what users expect. In this study, was using Heuristic Evaluation as method evaluating values designing solutions Human Centered Design (HCD) according perceptions based on results out. has been two stages, namely initial after solution design. found 12 problems severity rating value had an average greater than 2 improvements were made interface. While second design shows number only 3 less no further repairs Based these results, heuristic can reduce from 13 remaining problems. This methods be used determine improve